Shipping Information

Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods
We offer several shipping options to meet your needs:

  • Standard Shipping: 3-7 business days
  • Express Shipping: 2-3 business days
  • Overnight Shipping: 1 business day

Shipping Destinations
We currently ship to all 50 US states and international destinations. Additional shipping time may be required for international orders.

Shipping Costs
Shipping costs are calculated based on:

  • Package weight and dimensions
  • Shipping destination
  • Selected shipping method
    Free standard shipping is available for orders over $50 within the United States.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can also track your order by logging into your account on dejistudio.com.

International Shipping
International customers are responsible for:

  • Customs fees and import duties
  • Taxes and other charges
  • Providing accurate customs information
    Delivery times may vary due to customs processing.

Shipping Restrictions
Some items have special shipping requirements:

  • Fragile items require special handling
  • Oversized items may incur additional fees
  • Certain locations may have restricted items

Multiple Item Orders
Items from the same order may ship separately if they are coming from different warehouse locations. You will receive separate tracking numbers for each shipment.

Address Accuracy
Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.

Shipping Delays
During peak seasons or unexpected circumstances, shipping carriers may experience delays. We appreciate your understanding during these times.

Undeliverable Packages
Packages that are returned as undeliverable will be refunded minus original shipping costs. Additional shipping fees will apply for reshipment.

Missing Packages
If your tracking information shows delivered but you haven’t received your package:

  • Check with household members and neighbors
  • Look around your delivery area
  • Contact your local post office
  • Wait 48 hours as packages may be mis-scanned

Shipping Updates
For the most current shipping information and any service alerts, please visit our shipping information page on dejistudio.com.

Special Handling
Some items require special handling:

  • Artwork: Additional packaging and handling time
  • Fragile items: Extra protective materials
  • High-value items: Signature confirmation required

Holiday Shipping
During holiday periods, we recommend ordering early to ensure timely delivery. Specific holiday shipping deadlines are posted on dejistudio.com.

Questions
For any shipping-related questions, please contact us through the form on dejistudio.com. Include your order number for faster assistance.